Mortgage Intermediaries

For mortgage intermediary use only

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Tools and guides

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Affordability calculator Check lending criteria

Why choose us?

We work harder for your business.

Latest updates

Retention procuration fee announced22 Mar 2018

We’ve been offering mortgages via intermediaries for close to two years and our first set of intermediary mortgage customers are due to reach the end of their fixed term contracts in June 2018. At that time we will pay brokers retention procuration fees of 0.3%.

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Product Change05 Mar 2018

We will be making changes to selected mortgage products at 8am on Wednesday 7 March 2018.

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Product change23 Feb 2018

We will be making changes to selected mortgage products at 8am on Tuesday 27 February 2018.

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Service levels

Updated:23/03/2018 - 10:00
  • Decision in principle referrals

    Currently working on DIP referrals
    Tuesday 20 March 2018
  • Referrals

    Currently working on referrals
    Monday 19 March 2018
  • Processing documents

    Currently processing documents received on
    Wednesday 21 March 2018
  • Application process

    Average time to process an application to offer
    10 working days
  • Calls

    Average time to answer calls is
    59 seconds